Client Policies for Peaceful Strength Massage Therapy, LLC Located in Bedford, NH
New clients: Save time on your first visit. Please fill out the online intake form that is emailed to you when you book your appointment.
Be sure to arrive on time for your first massage appointment. If you have not filled out the online health questionnaire it is very important to arrive early to complete the paperwork so it doesn’t eat into your appointment time. When you booked online with us, check your email as the intake form is emailed to you.
You can find a map at the bottom of each page or go to the contact page for directions.
Please Note: A 24-hour notice is required for all cancellations and rescheduling.
Cancellation Policy: While we understand that emergencies may arise, we kindly request that cancellations are made as far in advance as possible and only when absolutely necessary. Massage Therapist practitioners reserve space for you each day and are only paid when services are provided.
Appointments canceled in less than 24 hours to the time of their appointment and no-call, no-show situations are subject to the loss of gift certificates, special offers or previously purchased vouchers. You will be charged a fee of half the appointment amount if the appointment is canceled under 24 hours.
If 2 or more cancellations within a 12-month period fail to provide the requested 24-hour notice, prepayment will be required for all future sessions. Prepaid sessions canceled in less than 24 hours to the time of the session will not be refunded or applied toward future sessions.
Tardiness: If you are late your appointment will still end at the scheduled time so that other appointments can be honored in a timely manner. You will lose on your appointment time. Please arrive a few minutes early so you can receive your full hands on time.
Availability (by appointment only): Monday – Friday, day and evening times available. If you do not see a time please call 603-738-6393 or email for an appointment there may be an opening not shown due to last minute cancellations.
Payments accepted: Cash, Visa, MasterCard, Discover, and American Express. Health Savings Account (HSA) and Flex Spending Account (FSA) debit cards accepted. No checks will be accepted.
Decorum and Modesty: Inappropriate behavior will not be tolerated. Any comments or suggestions of sexual nature will cause the termination of the session immediately. The client will pay full, non-discounted price. The client will not be permitted to return.
Therapeutic massage requires workout clothes. It is an interactive session with no draping. If you prefer to stay dressed this is a perfect option for treating your areas of pain. Limited to no oil will be used.
If you do not have workout clothes draping will be used. Many people wonder about how much clothing they should remove, and what will be worked during the session. You will be draped at all times, and only the area being worked will be uncovered.
You are free to leave on whatever you need to in order to feel comfortable and to specify any part of your body you do not wish to receive work.